Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 30 days of purchase. Please review our return policy below:
Return Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Certain products such as [ex: personalized items, perishable goods, intimate apparel, etc.] are non-returnable.
How to Return
- Contact us at [ [Timelessbloom47@gmail.com] with your order number and reason for return.
- Our customer service team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
- Pack your items securely and include the RMA number on the return package.
- Ship the items back to us. Please use a trackable shipping service, as we are not responsible for lost returns.
Refunds
Once your return is received and inspected, we will notify you via email regarding the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
We currently do not offer direct exchanges. If you would like a different size or product, please initiate a return and place a new order.
Return Shipping Costs
You will be responsible for paying your own shipping costs for returning your item, unless the return is due to our error (e.g., incorrect or defective items). Shipping costs are non-refundable.
